Alliance FAQ

About Mopria

MOPRIA stands for the MObile PRInt Alliance. Its goal is to make mobile printing easy and intuitive, and from 2017, will expand its focus to standardizing cloud printing and scanning.

Formed by Canon, HP, Samsung, and Xerox in 2013, with the rest of print industry joining in 2014, its goal is to allow you to easily print to ALL printers regardless of brand. The Mopria Alliance wants to ensure you do not have to download and set up software for each printer you encounter.

MPS version 2.5 features:

  • Retention of print cache settings for media type and duplex printing
  • Select multiple finish combinations using Punching, Folding, and Binding
  • Multiple hole punch (where applicable)

Please refer to the Mopria "How to Print" page.

About Mopria Print Service

Mopria Print Service is a mobile printing solution that enhances the print functionality and with this service, you can connect and print to any Mopria certified printer without additional setup. For instance, if you find yourself in need of printing to a variety of different printers from different manufacturers, for example, in your place of work or perhaps at a friend’s house, Mopria Print Service can save you the hassle of installing yet another manufacturer’s printing application and learning a different user interface every time you are faced with the need to print to a new device.

Since the Mopria Print Service was pre-installed by your device’s manufacturer to provide easy mobile printing and is also on the Google Play store, it is definitely safe to use. The Mopria Print Service is created by the Mopria Alliance, a printer industry collaboration focused on providing easy-to-use and secure printing solutions.

Many native Android apps currently support printing, including Gmail, Photos, and Drive. With apps, like Chrome, you can "share" content to Mopria, and then print. Additionally, other popular apps available in the Google Play Store include the print feature. You can view a selection of apps that support printing on the Mopria Spotlight App Wall.

Installation or Removal

  1. A smartphone or tablet with the Android Operating System
  2. A printer, MFP, or print accessory that is Mopria certified
    The list of printers is growing every week; go to the Mopria Certified Printers page to see the latest. Your printer at home or at work may already be included in this list; manufacturers are continually certifying older models. A printer accessory may be able to add the mobile print capability to your printer.
  3. A wireless network (not a requirement for printers that support Wi-Fi Direct when combined with Android devices that support Wi-Fi Direct)
    The mobile device and printer must be connected to the same network. Depending on the type of device, to connect to a wireless network, click the Wi-Fi icon. You should now see a list of available networks. To connect to a network, simply click on its name. If it’s a secure network and it’s the first time you’re using it, you will need a password. Be careful if you connect to unsecured wireless networks. Mopria Print Service uses mDNS to automatically discover your printer either through the local 802.11 wireless network or directly, if the printer includes Wi-Fi Direct®.

    Note: Mopria Print Service is not supported through public wireless networks such as public Wi-Fi hotspots, Bluetooth connections, or on cellular 3G or 4G data connections.

    mDNS resolves host names to IP addresses within small networks that do not include a local name server.

    802.11 is an evolving family of specifications for wireless local area networks (WLANs) that specifies an over-the-air interface between a wireless client and a base station or between two wireless clients.

Mopria Print Service is a now a standard, pre?installed app on some mobile devices. Depending on your device, it may not be possible to uninstall.

If you installed Mopria Print Service from the Google Play Store, it can easily be uninstalled by clicking “uninstall” on either the Mopria Print Service app page or in the Android application manager.

Click here if you use an Amazon device.
Click here if you use an Huawei device.

The Mopria app is a preinstalled system tool and works in the background. During initial setup, system upgrade, Google Play Store app or auto update, the newest version of our app will install. This updated version includes the icon. Please note, our software was just updated, not newly installed.

Printing with Mopria Print Service

The list of printers is growing every week; go to the Mopria Certified Printers page to see the latest. Your printer at home or at work may already be included in this list; manufacturers are continually certifying older models.

When there are multiple print services installed on your device (e.g., Mopria, Google Cloud Print, etc.), or if the printer has Wi-Fi Direct enabled and the printer is also on the same network as your mobile device, the printer may be displayed twice on the printer list. You may be able to resolve this issue by filtering down to one active print service through the print settings menu or by disabling the Mopria option to search for Wi-Fi Direct printers.

  1. Go to Settings > Printing. (With certain Samsung models, go to Settings > Wi-Fi > More connections > Printing or on the main launcher screen, tap the "+" button at the lower right.).
  2. Select Mopria print service.
  3. Tap the 3-dots icon and choose "add printer".
  4. Tap the "+" icon to add your printer.
  5. Enter your preferred printer name and printer IP address.

If you prefer, add your printer manually during the print flow:

  1. Tap the printer you want.
  2. Tap “All printers”.
  3. Tap the “+” icon (you may need to scroll to the bottom of the printer list first).
  4. Tap “Mopria Print Service”.
  5. Enter your preferred printer name and printer IP address or Host name.

Printers may be grayed out if they were previously a favorite or default (but then you changed networks), on a network that is currently out of range, are offline, if they cannot be discovered, or if they are currently powered off.

While a print job is being sent to the printer, you should be able to pull down on the notification bar at the top of your mobile device screen to view either a message or a progress bar. Tap on the bar to Cancel or Restart a print job. After the print job completes, the information is no longer available.

From the printer control panel: Tap the “Cancel” button.
From the Print dialog box: Tap the “Cancel” button. From your mobile device screen: Pull down a notification bar from the top of the screen or tap on the print progress screen, then tap the "Cancel” button.

Wi-Fi Printing

To connect via Wi-Fi Direct, you may need to enable Wi-Fi Direct mode in your printer. Please refer to the printer manufacturer’s support page for details. If necessary in your mobile device, select the Wi-Fi Direct printer when sending the print job and then follow the connection steps in the print flow.

If your mobile device or computer does not support Wi-Fi Direct printing, you must switch temporarily from a local wireless network to the printer’s Wi-Fi Direct connection (make sure the printer supports a Wi-Fi access point). This Wi-Fi Direct connection is for printer use only. Be sure to reconnect to your local network when you’ve completed printing to access the Internet again.

After you’ve established a Wi-Fi Direct connection with your printer, your mobile device or computer might maintain that connection after you turn the device or computer off and on, or leave and then move within range of the connection again.
If you cannot connect to the Internet, confirm that you are connected to the name of your local wireless Internet connection in your network or wireless settings.
You may have to make your mobile device "forget" your printer, and retry conncting with the local network.

Printing from a Samsung Device

Mopria powers the Samsung Print Service that enables users to print directly from their gallery, email, browser and other apps with print capabilities, and also supports share-to for PDF and JPG files. Instead of having to download manufacturer-specific printer apps, the Mopria-enhanced Samsung Print Service allows a single download step, then provides intuitive printing.


  1. Go to Settings > Printing and enable Mopria Print Service.
  2. Make sure your mobile device is connected to the same Wi-Fi network as the printer.
  3. A list of Mopria-certified printers available on the network, and for use with print-enabled apps, appears.
  4. Please note: This helps you discover your Mopria certified printer(s). Once you've discovered the printer compatible with Mopria Print Service, select it and use for future print jobs. The next time you want to print, tap Print or Share/Open/View using "Mopria Print Service" within one of your mobile device apps.

  1. Verify that your mobile device is on a wireless network.
  2. Verify that your printer is on the same wireless network. (Please note: If your mobile device and printer are not on the same wireless network, you may be able to use Wi-Fi Direct printing. See "How do I connect using Wi-Fi Direct?" above.)
  3. Verify that Mopria is enabled.
  4. Verify that your printer supports Mopria Print Service.
  5. Verify that your printer has been properly set up to enable Mopria. (Please note: This may require logging into the printer's embedded web server to enable Mopria.)

If you have done all of the above, and you still cannot print, try the following:

  1. Make sure that the printer is turned on. If the printer is on, turn it off and then on again to see if this resolves the issue.
  2. Make sure that the wireless access point/router is turned on. If it is on, turn it off and then on again to see if this resolves the issue.
  3. Make sure that the printer is connected to the same network as your Android device.
  4. Make sure that the printer has paper in the tray, and that ink or toner is not empty.
  5. Make sure that there are no error messages on the printer control panel.
  6. Make sure that the printer has the latest firmware version installed.

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